Management Portal

The SecuMailer management portal allows customers to view their delivery/bounce logging, manage their configuration and retrieve management information.

Events

The Events section of the portal provides access to all delivery / bounce event data for your domain(s). It consists of three aspects:

• Search

• List overview

• Detailed overview

Search

Search box

The search bar at the top allows you to select the range of events you want to investigate. Clicking on a date will yield a date selector where you can change either the start or end date or both.

The Search box allows for free text searching in combination with standard search attributes like and / or. A typical search query would be "[e-mail] AND delivery" (the upper casing of and is not mandatory, it's just there for emphasis).

List overview

Below the search bar you will find the list overview starting from old to new events.

List view

Each column is sortable, so if you want to sort the events from new to old you need to click on the Timestamp column to activate the sort order and click again to change the sort order to newest events first.

List view with changed sort order

Detailed overview

Each entry in the list overview has a caret symbol to the left which you can click on to yield a detailed overview.

Detailed view

The detailed view is mostly relevant for looking at bounce events as the detailed view will provide you with the diagnostic information why an email was not delivered.

Bounce diagnostics

The bounce event information is at the bottom of the detailed view.

Accounts

The Accounts section allows you to inspect the recipient email addresses that your organization has communicated with. It also allows you to change the association of an email address with a recipients phone number. This functionality will help you if one of your recipients has changed their phone number. The phone number is a required element for the two factor authentication that SecuMailer uses for delivery to insecure recipients or in case of NTA 7516 functionality.

Accounts overview

You can either scroll through the list to find a specific recipient or you can use the search box (which probably is faster). The search box will start searching with incomplete input so if you don't know the full address it will show you all matching addresses based on the provided input.

Once you've pinpointed the address you want to change you can select the edit option to the right of the address.

Edit address

You can change the phone number to the new value and click on Save. It's also possible to delete an address. Use caution when doing this as it will also delete any associated phone number. In case you've deleted an address erroneously there's no need to worry, next time when there's an email to this recipient it will be added back again into the database.

Mailbox